Terms & conditions

These Terms and Conditions govern your use of sytrobags.com and your purchase of our products. By using this website you agree to be bound by them.

1. Website usage

You agree to use this website for lawful purposes only, and not to disrupt or interfere with its functionality.

2. Intellectual property

All content on this website — text, graphics, logos, images, artwork and software — is the property of Sytro and protected by Indian and international copyright law. You may not reproduce, distribute or reuse it without our prior written permission.

Personalised artwork: by uploading a photo you confirm you have the right to use it and you grant us permission to use it solely to produce your order.

3. Product information

We work to describe our products and show colours accurately. Slight variation between screen images and the delivered product can occur. Personalised prints are produced from the proof you approve.

4. Limitation of liability

Sytro sells bags and related products. To the extent permitted by law we are not liable for damages, injuries or losses arising from use of our products or website.

5. Governing law

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts in Ernakulam, Kerala.

6. Payment terms

We accept credit and debit cards, UPI and other online methods through our secure payment gateway.
Cash on Delivery is available on eligible orders.
All prices are in Indian Rupees (INR) and inclusive of applicable taxes.

7. Shipping and delivery

See our Shipping & delivery page for timelines and coverage. We are not responsible for delays caused by circumstances beyond our control.

8. Returns and refunds

See our Returns & refunds page. Personalised products can only be returned if they arrive damaged, defective or materially different from the approved proof.